Text messaging
Frequently asked questions


Error messages

Reminders and prescription refills

Prescription pre-fills

Message preferences


Text messaging commands

You can send the below commands in response to any of our texts or to 27104.

Refill a prescription

<Rx number>

Just reply to any of our texts with the Rx number located on your prescription bottle and we'll refill your prescription. Example: 1234567 or 123456789012



Sending STOP in reply to any of our texts will unsubscribe you from the service.

Get help


Sending HELP will link you to this website and supply our support phone number.

Manage your preferences


This will send you a link to our mobile preferences site, where you can change your settings and view your prescription list.

We support these carriers
  • ACS Wireless
  • Alltel
  • All West Communications US
  • Appalachian Wireless
  • AT&T
  • Bluegrass Cellular
  • Boost (iDen)
  • Boost Unlimited (CDMA)
  • Breakaway Wireless US
  • Cablevision
  • Carolina West
  • Cellcom
  • Cellular One of East Central
  • Cellular One of Montana (MTPCS)
  • Cellular One of NEPA
  • C-Spire
  • Centennial Wireless
  • Chariton Valley Cellular
  • Cellular
  • Chat Mobility US
  • Cincinnati Bell
  • CTC US
  • Cricket Communications
  • Duet Wireless
  • Element Wireless
  • Epic Touch US
  • Farmers Mutual Telephone Co US
  • GCi Communications
  • Golden State Cellular
  • Illinois Valley Cellular
  • Inmix Wireless
  • Inland Cellular
  • MetroPCS
  • Mobi PCS Wireless US
  • Mosaic Telecom US
  • Nex-Tech Wireless
  • Nextel
  • Northwest Missouri Cellular US
  • nTelos Wireless
  • Nucla-Naturita Telephone Co US
  • Panhandle Telecommunications US
  • Peoples Wireless US
  • Pioneer Cellular US
  • Plateau Mobile3
  • Revol Wireless US
  • Silver Star Wireless
  • Snake River PCS US
  • Sprint
  • Sprocket Wireless US
  • Strata Networks US
  • Syringa Wireless US
  • Thumb Cellular
  • T-Mobile
  • Union Wireless US
  • United Wireless
  • U.S. Cellular
  • Verizon Wireless
  • Virgin Mobile USA
  • Viaero Wireless
Manage your preferences

Want to control at what time you get reminders or whether to show full prescription names in reminders or not?
Just reply with P to any of our texts. We will then send a web link that you can use to manage your preferences. 

Some things you should know
  • To cancel SMS/text service, you can text STOP to 27104 from your mobile phone at any time.
  • Message and data rates may apply. You can receive a maximum of 50 text messages per month.
  • The mscripts Pharmacy Terms of Service is available at: https://costco.mxterms.com/tos.
  • The mscripts Pharmacy privacy policy is available at:https://www.costco.com/privacy-policy.html.
Contact us

Our dedicated support is always there to help you.

For technical support

Email us at costco@mscripts.com
Call us at (859) 353-0955 (Toll-free)

For questions related to mail order, payments, change of address etc.

Call us at #

© 2022 mscripts LLC & Costco