Web Pharmacy
Frequently asked questions

Troubleshooting

If you have used the Web Pharmacy in the past, not the new website, please try resetting your password.

If you have not logged into the website previously, please create an account here:  #/#/createaccount

In case you’re still having trouble, email us at costco@mscripts.com.

Using the Web Pharmacy

Prescriptions and reminders

Preferences

You can easily manage a number of preferences in the Account Page of your Web Pharmacy. These include:

  • Time zone
  • Phone number
  • Email address
  • Hiding and showing prescriptions in your prescription list
  • Language (if available)

To manage the timing and frequency of your notifications, go to the Reminders option on web page.

Web Pharmacy

The Web Pharmacy goes beyond the text experience and provides you with more functionality and control. With the Web Pharmacy, you can order refills from a list, view Rx history, manage reminders and much more.

Refill from Prescription List

My Prescriptions displays the list of all your medications along with prescription number, dosage, quantity, fills left and expiration. You can refill directly from your prescription list.

Refill by Typing Prescription Number

You can refill your prescriptions without logging into the app by typing in your prescription information.

Transfer Prescriptions from other Pharmacies

You can easily transfer prescriptions from other pharmacies outside Costco to a Costco pharmacy.

Find a Pharmacy

Pharmacy Locator allows you to easily find a pharmacy. The feature includes: get directions, pharmacy hours, contact information (with click-to-call functionality), and service offerings (clinics, flu shot, and more).

Manage Doctor Information

My Doctors allows you to organize your doctor/patient relationship. You can see your Healthcare provider's contact information and call or fax the doctor directly.

Manage Account Information

Within My Account, you can easily set up reminders manage your notification preferences, and more.